Welcome to Book My Kirtan. By using our platform to connect with devotional service providers, you agree to the following Terms and Conditions.
1. Our Role
Book My Kirtan acts solely as a referral and coordination platform, connecting customers with appropriate devotional service vendors such as:
Kirtan Singers & Bhajan Mandalis
Jagrata Groups & Katha Vachaks
Musical Bands for Religious Functions
Sound, Light & Event Setup Vendors
We do not directly provide or manage the services. All final arrangements, negotiations, and service delivery are handled between the customer and the vendor.
2. Vendor Responsibility
Once a customer is connected to a vendor, the vendor becomes solely responsible for service quality, punctuality, pricing, setup, and event execution.
Book My Kirtan does not guarantee or accept liability for any failure, delay, or dispute arising out of vendor service.
3. Customer Acknowledgment
By booking through Book My Kirtan:
You acknowledge that we are not the service provider, only the facilitator connecting you to devotional event vendors.
You agree to verify all details directly with the vendor before confirming or making payment.
Any advance or full payment made to the vendor is at your own discretion and responsibility.
4. Payment Terms
Book My Kirtan may charge a referral or coordination fee in certain cases, which will be clearly informed before confirming the lead.
All service payments are to be settled directly with the vendor unless agreed otherwise in writing.
5. Disputes and Complaints
In case of disputes between customer and vendor, Book My Kirtan will not be liable for resolution or compensation.
However, we welcome genuine feedback and may blacklist or avoid re-listing vendors with consistent complaints.
6. No Guarantee or Warranty
We do not provide any warranties regarding the quality, availability, or conduct of the vendors.
Vendor services are booked at your own judgment after reviewing their profile, performance, and charges.
7. Privacy and Communication
Your information may be shared with vendors solely for coordination purposes.
Book My Kirtan may contact you via phone, SMS, WhatsApp, or email for service-related communication.
8. Limitation of Liability
Book My Kirtan shall not be liable for:
Any service failure or cancellation by vendors
Loss of money or dissatisfaction with vendor performance
Accidents, delays, or miscommunication during or after the event
9. Jurisdiction
These terms shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of New Delhi courts only.
